Susan Povich, one of the owners of the operation (along with her husband Ralph Gorham) described the process for getting the lobsters as follows:
My husband and I are driving to Maine every week this Spring and
bringing back fresh live Maine lobsters. They will be less that 6 hours off the boat.
We will purchase fresh-catch, full boat runs directly from the lobster-men and women. We sell by the pound, not the sizes of lobster. That way we can keep our prices reasonable.
Pre-orders are advised and preferred. We are open Friday afternoons and close when we are sold out. Prices vary according to the market
Check out their website for more details (including contact info for placing an order):
We haven't had the chance to go check out their new space yet, but check out Pardon Me For Asking to read a description of it and see some pictures, including the one below of the mural that was painted by local artist Jay Crider: